TERMS & CONDITIONS

Last Updated: January 2025

Welcome to BigShots. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before using our services. If you do not agree with these terms, kindly discontinue the use of our website.

1. INTRODUCTION

BigShots (“we”, “our”, “us”) provides an online and in-store shopping experience offering kids’ wear, school essentials, learning resources, accessories, and related items. These Terms & Conditions govern your access and use of our website, products, and services.

By using our website, you acknowledge that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.

2. USE OF OUR WEBSITE

By accessing this website, you agree to:

• Use it only for lawful and legitimate purposes

• Not engage in any activity that may disrupt the website’s functionality

• Not attempt to gain unauthorized access to our systems or data

• Not reproduce, distribute, or exploit any content without permission

We reserve the right to restrict or terminate access for users who violate these terms.

3. PRODUCT INFORMATION

We aim to present our products accurately, including descriptions, images, and pricing. However:

• Colors may appear slightly different due to screen settings

• Measurements and sizes may vary based on manufacturers

• Product availability is subject to stock levels

We reserve the right to update product information, correct errors, or make changes at any time.

4. PRICING & PAYMENTS

All prices displayed on our website are in Nigerian Naira (₦).

Accepted payment methods include:

• Debit/credit cards

• Bank transfers

• USSD payments

• Other approved payment gateways

Payment must be completed before an order is processed.
We reserve the right to update prices, apply discounts, or modify promotional offers at any time.

5. ORDER PROCESSING

Orders are processed once payment is confirmed.
Processing durations may vary depending on:

• Product availability

• Time of order

• Public holidays or peak periods

If an ordered item becomes unavailable, you will be contacted for possible alternatives.

6. SHIPPING & DELIVERY

We deliver:

• Within Delta State

• Nationwide across Nigeria

Estimated delivery time:

• Delta State: 1–3 business days

• Nationwide: 3–7 business days

Shipping fees may apply and are calculated at checkout.

We are not liable for:

• Delays caused by courier services

• Delivery issues arising from incorrect address details provided by the customer

• External factors such as weather, strikes, or third-party disruptions

7. ORDER CANCELLATION

You may cancel your order before it is shipped.
Once the order is dispatched, cancellation will no longer be possible.

If an item is out of stock or cannot be processed, we will notify you.

8. CUSTOMER ACCOUNTS

When creating an account, you agree to:

• Provide accurate, updated information

• Keep your login details secure

• Accept responsibility for all activities under your account

We may suspend accounts involved in suspicious or fraudulent activity.

9. PRIVACY & DATA PROTECTION

Your privacy is important to us. We collect and use personal information to:

• Process orders

• Contact you regarding your purchase

• Improve customer experience

• Provide delivery updates

We do not sell your data.
Your information may only be shared with third-party partners such as delivery companies and payment processors.

Refer to our Privacy Policy for full details.

10. INTELLECTUAL PROPERTY

All website content — including logos, images, text, graphics, product descriptions, and design — is the exclusive property of BigShots.

You may not copy, reproduce, modify, or distribute any content without written authorization.

11. LIMITATION OF LIABILITY

BigShots will not be held liable for:

• Losses or damages resulting from the use or inability to use the website

• Delays caused by third-party courier services

• Technical errors, interruptions, or website downtime

• Misuse of products purchased

You use this website at your own risk.

12. CHANGES TO TERMS & CONDITIONS

We may update or modify these Terms & Conditions at any time.
Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website indicates acceptance of the updated terms.

13. CONTACT INFORMATION

For inquiries or clarification regarding these Terms & Conditions:

📍 Address:
No. 68 Enerhen Road, After Faith Victory Church, Adjacent Alloh Close Junction, Enerhen, Effurun-Warri, Delta State.

📞 Phone: +234 904 977 6646